Privacy Policy
SolarTech Industries
1164 Bishop Street Suite 609, Honolulu, HI 96813
(808) 784-8891 | info@solartechindustries.com
Last updated: June 2026
SolarTech Industries (“we,” “us,” or “our”) provides solar PV, battery storage, and related installation, maintenance, and repair services throughout Hawaii. This Privacy Policy explains what information we collect through our website at https://solartechindustries.com, how we use it, and the choices you have. By using our website or submitting information to us, you agree to the practices described below.
Information We Collect
When you contact us, request a quote, or submit a form on our website, we may collect:
- Your name, email address, and phone number
- Your service address or project location in Hawaii
- Details about your solar needs (new PV, battery storage, NEM upgrades, service, roof information, and similar)
- Any additional information you choose to provide in your message
When you browse our website, we may also automatically collect technical information such as your IP address, browser type, and pages visited, through cookies and similar technologies, to help us operate and improve the site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes and estimates
- Schedule consultations, installations, and service visits
- Communicate with you about your project, account, and customer care
- Handle Hawaiian Electric (HECO) documentation, permitting, and warranty matters related to your system
- Send appointment reminders, service updates, and, where you have opted in, promotional messages
- Improve our website and services and meet our legal and business obligations
SMS/Text Messaging Privacy
If you choose to opt in to receive text messages from SolarTech Industries, we may collect and use your phone number to send messages related to your request, account, appointments, services, customer care, promotions, or other updates, depending on the type of consent you provided.
We do not sell, rent, or share your SMS consent or phone number with third parties for their marketing purposes. SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers who help us operate our messaging program, such as messaging platforms, phone carriers, or software providers, only as needed to deliver text messages and support our business operations.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at info@solartechindustries.com or (808) 784-8891.
How We Share Your Information
We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our business — such as our customer relationship management (CRM) platform, messaging and email providers, scheduling tools, and payment processors — only to the extent needed to deliver our services to you.
We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer.
Cookies
Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. You can control or disable cookies through your browser settings, though some features of the site may not function properly if you do.
Embedded Content From Other Websites
Pages on this site may include embedded content (such as videos, images, or maps) from other websites. Embedded content from other websites behaves in the same way as if you visited that website directly, and those sites may collect data about you and use cookies and tracking.
How Long We Keep Your Information
We retain your information for as long as needed to provide our services, maintain your account and project records, comply with our legal and tax obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Your Choices and Rights
You may:
- Request a copy of the personal information we hold about you
- Ask us to correct or update your information
- Request that we delete information we are not required to keep
- Opt out of marketing emails by using the unsubscribe link, or opt out of text messages by replying STOP
To make a request, contact us at info@solartechindustries.com or (808) 784-8891.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
SolarTech Industries
1164 Bishop Street Suite 609, Honolulu, HI 96813
(808) 784-8891 | info@solartechindustries.com
© 2026 SolarTech Industries. All rights reserved.